Last updated: Apr 3rd, 2025
Vicky boom is committed to bringing our products to everyone in the world. Our services are available to most countries and regions worldwide and meet various shipping needs. We cooperate with the most reliable international and domestic express companies to ensure your packages are delivered safely and on time.
Most orders are automatically fulfilled and shipped from our fulfillment center in China.
Please allow extra time for your order to be processed during holidays and sale seasons.
The estimated delivery time is 5-12 working days.
Order processing time is Monday to Friday from 9:00 am to 6:00 pm (China local time), generally within 2 working days after you place your order. Orders paid after 10:00 am on Friday (China local time) will be processed the next following working day.
*e.g. The orders placed after 10 a.m. on Friday may not be processed and shipped in time until the next following Monday.
Notice
If your order includes 2 items or more, it may be shipped in multiple packages.
We have an automated system for order processing, therefore they cannot be canceled or modified once shipped. If the order is canceled by the customer after has been shipped, the customer must bear any return shipping fees that may apply.
Your fee may vary depending on the type, quantity, and weight of the package. The shipping fee also depends on your location and desired shipping speed.
At Vicky boom Shopping, you can enjoy free shipping on orders over US $29. For orders below US $29, a shipping fee is applicable.
To get the shipping quotes, add your selected items to your shopping cart and enter your shipping address on the checkout page.
Some countries impose duties and value-added tax on goods imported from China. We take care of covering any such additional taxes levied by your government for delivering the parcel. Customers are not required to pay duties and VAT; they only need to cover the product(s) cost and shipping fees.
[Notice] Due to adjustments in Brazil's customs policies, customers in Brazil may be responsible for handling their taxes.
You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.
USPS
Most of the standard shipments are sent through USPS service providers. Packages usually arrive at their destination within 5-7 business days, but sometimes take longer.
DHL
As we're in the process of moving forward to sustainable operation, we are offering eco-friendly shipping options for orders from the US, EU, and the UK via DHL Express. DHL is currently facing potential shipping delays due to heavy orders and other factors. Please note that the estimated delivery time has been updated to 5-10 business days.
Postal Service Provider
Most of the standard items from China are shipped through several carriers and postal service providers, but once they arrive in the destination country, they will be handled by local carriers.
Usually, the orders take 12-20 working days to reach international destinations and sometimes takes 4-6 weeks for some destinations. It ultimately depends on where you live.
Most of the process of international shipping is beyond our (Vicky boom) control, it will be affected by public holidays, destination countries, bad weather, and international couriers. The specific situation is determined by the workflow of the domestic logistics provider in your country/region, but we will do our best to provide the best international shipping experience.
Possible Reasons for the Order Delay
Customer Support
If you encounter any issues while processing your order, please don't hesitate to get in touch with our customer service team at vicky.1127@qq.com. We're here to assist you with any concerns you may have.
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